FAQS

OUR RETURN POLICY -  EFFECTIVE APRIL 2019
  • You can return an item within 14 days of your purchase date for a store credit. Items outside of this time period cannot be returned or exchanged. 
  • If you receive a defective item or your order is missing an item, please reach out to irene@hoggoutfitters.com within 30 days of your purchase date with pictures and/or video of your defective item or a picture of your packing slip for missing items. Item will be replaced by way of store credit or replacement. Items outside of this time period will not be credited or replaced.

Please make sure your cup is not damaged or defective before customizing as no credits or replacements will be issued on customized items.

ORIGINAL SHIPPING ON ORDERS IS NON REFUNDABLE. 

 

 

Hi All - Quick overview of how I started this company.

My name is Irene and I started my wholesale company in early 2017.  I have many years of experience selling on Amazon, eBay and Walmart.com.  Two years ago I decided to stop selling other people's products and start manufacturing my own.  Since then, it's been a long and fun journey. I have managed to create my own brand and sell it really well on several marketplaces.  Since I have been doing so well with my brand, I decided I wanted to share my products with other smalls business and mom and pop stores.

I created a wholesale Facebook group and in 3 short months I went from 10 members to 10,000!! And here I am today with a wholesale website.  Who would have thought?  Thank you to all who purchase and give my products a try.  Those that buy from me know I stand behind everything that I sell, my company, and my customers 100%.

Below are FAQs:

Q. What is the difference between HOGG and Blank Tumblers?
A: They are made in the same factory and they are the same quality. The only difference is HOGG 20oz and 30oz are my own brand and they have the HOGG logo embedded on them. Blank 20oz and 30oz come with no logo.

Q. How long does it take to ship my item after payment is received?
A. Current processing time is 3 - 5 business days after payment is received ( not including weekends and holidays ) Your order will arrive 3 - 5 business days after it has been processed. 

Q. Will I get tracking?
A. Yes you will get tracking emailed to you once your label is created.

Q. How much is shipping?
A. Shipping is free for purchases over $125.  There is a shipping fee below this total cart amount.

Q. Do you run sales /promos?
A. Yes. They are random and I will not be able to give anyone a heads up

Q. Do you ship to Canada / Puerto Rico / Alaska / Hawaii?
A. Yes but shipping is extra.

Q. Do you make coolers?
A. Yes!